Red Mark - 2005 Hong Tai Chang Clay Urn Aged Malaysia Shu Puerh

-We aim to ship our teas out within 1 -3 business days.

-We ship to all 50 states and Internationally.

-The best way to track your order is with 17track.net. If your package is lost, delayed, or for some reason did not arrive, please contact the shipping carrier directly.

All consumable items (aka teas) are non-refundable.

If you happen to be having an issue getting the tea to taste, check our brewing instructions and follow them closely. Some teas can be more delicate to brew than others- some require more gong fu, and some are basically foolproof. Follow the right amount, time, and temperature and explore the differences with any slight adjustments.

If there is some out of the ordinary problem with your product, please contact us.

Tea likes to be stored in an ambient temperature, away from light, and away from all other fragrant herbs, spices, etc. A designated drawer is good. You can also transfer your tea to a special clay jar for long term storage! If using glass, just make sure it's in a dark place, as the light can irritate Tea!